Privacy Policy

Information we receive

This website does not currently include account registration, a contact form, online payments, or advertising trackers. If you choose to call or email us, we may receive information you provide, such as your name, contact details, address or general location, service preferences, scheduling information, and the contents of your message.

Our hosting and security providers may automatically process limited technical information needed to deliver and protect the website, such as an IP address, browser or device information, requested pages, timestamps, and security logs.

How we use information

We may use information to:

• Respond to questions and prepare or discuss service estimates.
• Schedule, provide, and communicate about requested services.
• Operate, maintain, secure, and improve the website.
• Keep appropriate business records and meet legal obligations.
• Prevent fraud, misuse, or security incidents.

Cookies and similar technologies

Serein Manor does not intentionally use advertising or cross-site profiling cookies on this website. The hosting provider may use cookies or similar technologies that are necessary for security, access control, or reliable site operation.

When information may be shared

We may share information with service providers that help us host the website, communicate with customers, or operate the business; when required by law or needed to protect rights and safety; or in connection with a business reorganization or transfer. We do not sell or rent personal information for money.

Retention and security

We retain information only as long as reasonably needed for the purposes described here, including business, tax, dispute, and legal requirements. We use reasonable safeguards appropriate to the information, but no method of transmission or storage can be guaranteed completely secure.

Your choices

You may contact us to ask about, correct, or request deletion of personal information associated with your inquiry. We will review requests in light of applicable law and any information we must retain for legitimate business or legal reasons.

Children and external links

This website is intended for a general adult audience and is not directed to children under 13. Our website links to third-party services such as Instagram and Facebook. Their privacy practices are governed by their own policies.

Policy changes and contact

We may update this policy as our website or practices change. The effective date above shows the latest revision. Questions or privacy requests may be sent to sereinmanor@gmail.com or made by calling (425) 213-1379.